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Your Joint Replacement Journey

Initial Enquiry

  • You can contact us by phone and email, or you can book a free video consultation directly.

  • A GP summary and any letter you may have from an orthopaedic surgeon would be useful to help us advise you on the best treatment.

  • X-ray images are essential to assess your condition accurately. If you had a recent X-ray please try and obtain the images from the radiology department of the hospital.

Video Consultation

  • We will set up a video consultation with your surgeon. Please make sure you have access to a suitable device.

  • During the consultation your surgeon will assess your condition and answer any questions you may have.

  • This consultation is free of charge.

  • If you would like to have a face to face consultation this is possible to arrange either in the UK or in Budapest. Please contact us for details.

Formal Quote

  • We will send you a detailed quote including all services.

  • Once you have accepted the quote you will need to pay a deposit. The exact amount will depend on the procedure and other arrangements.

  • We will ask you to fill in an online pre-assessment form, then we will discuss a suitable operation date.

  • If you have a custom made knee replacement we will organise your CT scan. It takes 6 weeks to manufacture your implant so we will not confirm the operation date for the procedure at this point.

Preparation for Your Journey

  • Once your operation date is confirmed you can book your flight. We can help you choose a flight if you need any assistance.

  • You can book accommodation yourself or choose our all-inclusive package and we take care of it all.

  • Spend some time thinking about what preparations you need to make for after your return home.

  • moveUP will be in touch to set up your account so you can start using the app.

  • We will ask you to settle any outstanding payment at least five days before your surgery date.

Arrival in Budapest

  • If you chose our all-inclusive service we arrange for your transfer to the hotel.

  • The following day you will have a consultation with your surgeon as well as the necessary pre-operative tests.


  • On the day of your surgery you will be admitted to the hospital.

  • Your anaesthetist will see you on the ward and discuss the details of your anaesthetic with you.

  • Your surgeon will also see you for a final check before your procedure.

  • After surgery you will spend one or two nights in hospital and start your rehabilitation.

  • Usual postoperative checks including an X-ray will be arranged. 

Rehabilitation in Budapest

  • We recommend that you stay in Budapest for 7-10 days after surgery.

  • All patients will have access to the moveUP mobile application for remote physiotherapy and advice. You also have the option of booking physiotherapy sessions at the hospital during this period.

  • Before leaving Budapest a member of the team will see you for a final check at the hospital. We will provide you with a discharge summary and a medical certificate for your airline.

Flight home

  • You will need to arrive at the airport well in advance of your flight. Airport transfer is included in our all-inclusive package.

  • Please take a few moments to read our advice on keeping safe and comfortable during your flight.


  • You will continue your rehabilitation using the moveUP remote digital service.

  • You will have a video/telephone follow-up consultation with your surgeon in 6-8 weeks after your surgery to discuss your progress.

  • All being well there is no need for further formal appointments or X-rays, although we will ask you to let us know how you are doing from time to time via the moveUP application.

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