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Data Cloud

Privacy Policy

This privacy policy will explain how our Company uses the personal data we collect from you when you use our website.

What data do we collect?

Our Company collects the following data:

  • Personal identification information: name, email address,  phone number and postal address

  • Data concerning health

How do we collect your data?

You directly provide our Company with most of the data we collect. We collect data and process data when you:

  • Voluntarily book a consultation

  • Voluntarily contact us and send messages

  • Voluntarily use the chat box to communicate

  • Consent to reveal personal data concerning health in order to provide health care services

  • Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

  • Our partners as listed below

How will we use your data?

Our Company collects your data so that we can:

  • Contact you to discuss your health care needs

  • Provide health care service

  • Process your request when contacting us

  • Email you with details of services we think you might find beneficial

  • Improve our services

If you agree, our Company will share your data with our partner companies so that they can provide you with health care services and help us improve our services.

  • Our partners are:

  • Wáberer Medical Center  (1123 Budapest 12. HillSide irodaház, Alkotás utca 55-61)

  • moveUP N.V. (Sint-Goedelevoorplein 5,1000 Bruxelles)

  • PPC Media Online Marketing Kft. (1117 Budapest, Prielle Kornélia u. 19-35.)

How do we store your data?

Our Company securely stores your data on our web hosting provider’s (Wix.com_Inc.) and Google’s cloud servers. These may be located outside of the EU or the UK. Both services are secured using 2 factor authentication (2FA).

Our Company will keep your personal and medical data for 5 years. Once this time period has expired, we will delete your data from all our databases.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request our Company for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that our Company correct any information you believe is inaccurate. You also have the right to request our Company to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that our Company erase your personal data, under certain conditions. We are legally obliged to retain any data concerning medical history which were disclosed with your consent (e.g. in the comment box).

  • The right to restrict processing – You have the right to request that our Company restrict the processing of your personal data, under certain conditions. At this point we will be unable to continue your treatment, during which period we are obliged to record your data.

  • The right to object to processing – You have the right to object to our Company’s processing of your personal data. At this point we will be unable to continue your treatment, during which period we are obliged to record your data.

  • The right to data portability – You have the right to request that our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you disclose any medical records with us, legally we have to keep them, so patients do not have the right to data portability.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via


Call us at: +44 1865 570 628

Or write to us: Ortoped. hu Kft.,  Alkotás u. 55- 61, 1123 Budapest, Hungary

Privacy policies of other websites

Our Company's website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25th July 2022.

How to contact us

If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:

Call us: +44 1865 570 628

Or write to us at:  Ortoped. hu Kft.,  Alkotás u. 55- 61, 1123 Budapest, Hungary

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that our Company has not addressed your concern in a satisfactory manner, you may contact the National Authority for Data Protection and Freedom of Information. 

Call: +36 1 3911 400


Address: 1125 Budapest, Hungary Szilágyi Erzsébet fasor 22/C.

Data collected on the basis of consent

Upon your request and expression of consent, we collect the following data for the purpose of providing services to you. Your data is not used for any other purposes or shared with third parties other than listed in this document. It is removed upon your withdrawal of consent or your request to terminate theses services.


Name, email address, content of the comment: this data is collected when you leave a comment and displayed on the Website:

If you leave a comment on the Website, your name and email address will also be saved in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will be saved on your computer until you delete them.

IP and browser user agent string: this data is collected when you leave a comment.

Retention period: the aforementioned data is retained indefinitely so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.


The website uses a minimal build of Google Analytics, a service which transmits website traffic data to Google servers in the United States and allows us to notice trends to improve the user experience on our website. This minimal build processes personal data such as: the unique User ID set by Google Analytics, the date and time, the title of the page being viewed, the URL of the page being viewed, the URL of the page that was viewed prior to the current page, the screen resolution, the time in local timezone, the files that were clicked on and downloaded, the links clicked on to an outside domain, the type of device, and the country, region, and city.

You may opt out of this tracking at any time by activating the “Do Not Track” setting in your browser.

Embedded content from other websites

Articles on the Website may include embedded content (e.g. videos, charts, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Cookie Policy

Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions.

For further information, visit

How do we use cookies?

Our Company uses cookies to improve your experience on our website and help us understand how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses analytics cookies purely for internal research on how we can improve our services we provide for all our users.

The cookies simply assess how you interact with our website – as an anonymous user (the data gathered does not identify you personally). This data is only used for analytics purposes.

On this website we use cookies in conjunction with Google Analytics.

Google Analytics collects information anonymously on user behaviour. It reports website trends without identifying individual visitors.

Under contractual agreement, the anonymised statistics are shared with third parties to help us understand how visitors interact our website and helps us to make improvements in our services.

How to manage cookies

You can set your browser not to accept cookies or remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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